Privacy Policy for MECH.VIN

1. Information We Collect

1.1 Vehicle and License Plate Data

MECH.VIN uses cameras installed at service bay posts to automatically recognize vehicle license plates. This feature provides:

• Automatic vehicle identification upon entering the service bay;
• Linking video footage to a specific work order in CRMmech;
• Recording the start and end time of vehicle servicing;
• Building a digital archive of work performed for each vehicle.

Recognized license plates are stored in the MECHOrbit system and linked to the client vehicle card. Only authorized service station administrators have access to this data.

1.2 Video Recordings and Photos

Cameras at service bays record the work process. The app also allows mechanics to take photos of:

• Vehicle damage and defects upon intake;
• Worn or defective parts during repair;
• Completed work to confirm quality;
• Vehicle condition after service completion.

Video recordings and photos are stored in a secure archive owned by the service station. Car owners currently see only a text estimate. The feature to share photos with clients is coming in future updates.

1.3 Mechanic and Staff Data

The system records for each mechanic:

• Assigned tasks and checklists;
• Time spent on each operation;
• Salary accrued per day/week/month;
• Workload and productivity metrics;
• Status of ordered spare parts.

1.4 Technical Data

When using the app, the following is automatically collected:

• Device IP address;
• Mobile device type, version, and OS;
• Date and time of actions performed;
• App feature usage data.

2. Video Surveillance and Cameras

MECH.VIN is part of the MECHOrbit video surveillance system. Please note the following:

• Cameras are installed exclusively at the service bays of MECHOrbit client stations;
• The license plate recognition system activates only when motion is detected in the bay area;
• Video recording is conducted exclusively within the premises of the service station;
• The service station owner is responsible for notifying clients and employees about video surveillance;
• Video recordings are not shared with third parties without your consent.

3. How We Use Collected Data

Collected data is used exclusively to:

• Automate accounting and management processes at the service station;
• Build a transparent service history for each vehicle;
• Calculate mechanic salaries based on completed work;
• Protect service stations from unfounded client complaints;
• Give station owners a real picture of workload and efficiency;
• Improve service quality and eliminate situations where "nobody told me that".

4. Data Storage and Security

All data is stored on secure servers in EU countries. We use bank-level encryption.

• Mechanic data is deactivated upon dismissal, but the work history is retained;
• Vehicle and service data is stored indefinitely in the client card.

5. Sharing Data with Third Parties

We do not sell or share your data with third parties for marketing purposes. Data may only be shared:

• With MECHOrbit technical partners maintaining the infrastructure;
• With law enforcement authorities upon lawful request;
• With the explicit consent of the service station owner or mechanic.

6. User Rights

Every mechanic and service station administrator has the right to:

• View their own data in the system;
• Request correction of incorrect data;
• Request account deactivation;
• Receive information about what data is stored.

7. Minors

MECH.VIN is intended exclusively for business use. We do not collect data from individuals under 18 years of age.

8. Cookies

The MECHOrbit web interface uses cookies to maintain sessions and for analytics. You may disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes through the app interface or by email.

10. Contact Us

For privacy and data protection inquiries, please contact us:

Email: forbludov@gmail.com | Phone: +380 (68) 550 42 02